Costa Rica Expat Emergency & Birth Parent Resource List
Essential Contacts When Crisis Hits—Embassies, Hospitals, PANI, Police, Media, Repatriation Services
2 AM at Hospital CIMA
Michael's phone rang at 2:17 AM. A panicked voice on the other end—Canadian accent, male, maybe thirty years old.
"My wife had an accident. We're at some hospital in Escazú. She's unconscious. They're asking for insurance information and I don't know what to tell them. I don't even know if our Canadian insurance works here. They want payment up front and I—"
"Slow down," Michael said, already pulling on clothes. "Which hospital?"
"CIMA. Hospital CIMA San José. We were driving back from Manuel Antonio and someone ran a red light—"
"I'll be there in twenty minutes. Here's what you do right now: call the Canadian Embassy emergency line. Have your passports ready. Tell them there's been a vehicular accident with injuries. They'll coordinate with the hospital."
"What's the number?"
Michael recited it from memory. After 27 years in Costa Rica, he'd memorized the embassy numbers, the hospital locations, the emergency contacts that expats needed when crisis struck and panic overrode rational thought.
Twenty-three minutes later, he walked into Hospital CIMA's emergency waiting room. The Canadian man—passport said James Morrison from Vancouver—stood near the admissions desk looking lost. His wife was in surgery. The hospital wanted 200,000 colones deposit. His credit cards weren't working. The Canadian Embassy emergency line had confirmed they'd coordinate with Canadian insurance but couldn't provide immediate payment authorization at 2 AM.
Michael made three phone calls. The hospital's international patient coordinator. The Canadian Embassy duty officer. James's insurance company emergency line in Vancouver. Within forty minutes, payment was authorized, surgery proceeded, and James collapsed into a waiting room chair.
"I didn't know who to call," he said quietly. "We've been in Costa Rica three months. I have her passport. I have our insurance cards. But I didn't know... I didn't have the phone numbers."
That's the problem. Expats arrive in Costa Rica with travel insurance and good intentions. Then midnight hits and someone's in the hospital or dead or arrested or needs their embassy and the phone numbers aren't in their contacts and panic makes Google searches impossible.
This resource page exists because emergencies don't wait for business hours. Birth parent searches don't pause for bureaucracy. Accidents happen on Saturday nights when government offices are closed and you need to know—right now—which hospital takes international insurance, which embassy number reaches a human being after hours, where PANI's regional offices are located, and how to get help when Costa Rica's systems feel impenetrable.
After 27 years working throughout Costa Rica helping American, Canadian, British, and French expats navigate crises, I've compiled every essential contact number, address, and resource that matters when something goes wrong or you need to locate biological family through Costa Rica's adoption system.
Save this page. Share it. Print it. Put these numbers in your phone before you need them.
COSTA RICA EMERGENCY NUMBERS
911 - All Emergencies (Police, Fire, Ambulance)
1193 - Red Cross Emergency
1147 - Child Protection Emergency (PANI)
128 - Traffic Police
International Embassies & Consulates
United States Embassy - San José
U.S. Embassy Costa Rica
Address: Pavas, San José (Carretera Pavas, frente al Centro Comercial Multiplaza)
Main Phone: +506 2519-2000
Emergency After Hours: +506 2220-3127
American Citizen Services: +506 2519-2000 ext. 2453
Website: cr.usembassy.gov
Email: acsanjose@state.gov
Services: Passport replacement, emergency assistance, notary services, citizen registration, birth reports, death reports, federal benefits
ACS Hours: Monday-Thursday 8:00 AM - 11:30 AM (by appointment only)
Emergency Services: Available 24/7 via after-hours number
Canadian Embassy - San José
Embassy of Canada to Costa Rica
Address: Oficentro Ejecutivo La Sabana, Edificio 5, Piso 3, Sabana Sur, San José
Main Phone: +506 2242-4400
Emergency After Hours: +1-613-996-8885 (Emergency Watch and Response Centre, Ottawa)
WhatsApp Emergency: +1-613-686-3002
Website: www.costarica.gc.ca
Email: sjose@international.gc.ca
Services: Consular assistance, passport services, notarial services, citizenship services, emergency assistance
Office Hours: Monday-Thursday 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM; Friday 8:00 AM - 1:00 PM
Emergency Services: 24/7 via Ottawa emergency line
British Embassy - San José
British Embassy Costa Rica
Address: Edificio Centro Colón, Piso 11, Paseo Colón entre Calles 38 y 40, San José
Main Phone: +506 2258-2025
Emergency After Hours: +506 8721-5554
London Emergency Line: +44 20 7008 5000
Website: www.gov.uk/world/costa-rica
Email: consularenquiries.costarica@fcdo.gov.uk
Services: Emergency travel documents, assistance in arrest, death notification, medical emergencies, repatriation
Office Hours: Monday-Thursday 8:00 AM - 4:00 PM; Friday 8:00 AM - 1:00 PM
Emergency Services: 24/7 via local emergency mobile or London FCO
French Embassy - San José
Ambassade de France au Costa Rica
Address: Carretera a Curridabat, 200 metros sur y 25 oeste de la Rotonda de la Bandera, San José
Main Phone: +506 2234-4167
Emergency After Hours: +506 2234-4167 (répondeur avec numéro d'urgence)
Paris Emergency: +33 1 43 17 53 53 (Centre de Crise et de Soutien)
Website: cr.ambafrance.org
Email: info@ambafrance-cr.org
Services: État civil, passeports, visas, assistance consulaire, inscriptions consulaires
Heures d'ouverture: Lundi-Vendredi 8:00-12:00 et 13:30-16:00
Services d'urgence: 24/7 via répondeur puis numéro d'urgence fourni
PANI (Adoption & Child Welfare Agency)
National Headquarters - San José
PANI Central Office
Full Name: Patronato Nacional de la Infancia
Address: Barrio Luján, San José, 100 metros norte de la Escuela Luján
Main Phone: +506 2523-0707 / +506 2523-0800
Emergency Hotline (24/7): 1147 (child protection emergencies)
Website: www.pani.go.cr
Email: info@pani.go.cr
Services: Adoption records access, child protection, birth parent searches, adoption file requests, historical adoption documentation
Office Hours: Monday-Friday 8:00 AM - 4:00 PM
Legal Representation Required: Yes, for adoption record access requests
PANI Regional Offices
PANI Heredia Regional Office
Address: Heredia Centro, 200 metros sur del Tribunal de Heredia
Phone: +506 2237-6363
Hours: Monday-Friday 8:00 AM - 4:00 PM
PANI Alajuela Regional Office
Address: Alajuela Centro, costado norte del Parque Central
Phone: +506 2440-3535
Hours: Monday-Friday 8:00 AM - 4:00 PM
PANI Cartago Regional Office
Address: Cartago Centro, frente a la antigua Gobernación
Phone: +506 2591-0707
Hours: Monday-Friday 8:00 AM - 4:00 PM
PANI Puntarenas Regional Office
Address: Puntarenas Centro, 100 metros este del Mercado Municipal
Phone: +506 2661-0404
Hours: Monday-Friday 8:00 AM - 4:00 PM
PANI Limón Regional Office
Address: Limón Centro, 50 metros norte del Mercado Central
Phone: +506 2758-0303
Hours: Monday-Friday 8:00 AM - 4:00 PM
PANI Guanacaste Office (Liberia)
Address: Liberia Centro, 200 metros sur de la Cruz Roja
Phone: +506 2666-0202
Hours: Monday-Friday 8:00 AM - 4:00 PM
Civil Registry (Birth Certificates & Vital Records)
Tribunal Supremo de Elecciones - Registro Civil
Address: Zapote, San José, 100 metros norte de la Casa Presidencial
Main Phone: +506 2287-5555
Website: www.tse.go.cr
Email: registrocivil@tse.go.cr
Services: Birth certificates, marriage records, death certificates, civil status changes, adoption record amendments
Office Hours: Monday-Friday 8:00 AM - 4:00 PM
Documents Required: Valid ID (passport or cédula) for record requests
Medical Facilities & Hospitals
Private Hospitals (English-Speaking, International Insurance)
Hospital CIMA San José
Address: Escazú, 500 metros oeste de la Embajada Americana, San José
Main Phone: +506 2208-1000
Emergency: +506 2208-1080
Website: www.hospitalcima.com
Services: 24/7 emergency, full medical services, trauma center, maternity, surgery
Insurance: Accepts most international insurance providers
Languages: English, Spanish, French staff available
Hospital Clínica Bíblica
Address: San José Centro, Avenida 14, entre Calles Central y 1
Main Phone: +506 2522-1000
Emergency: +506 2522-1919
Website: www.clinicabiblica.com
Services: 24/7 emergency, full medical services, international patient services
Insurance: Accepts international insurance
Languages: English-speaking staff available
Hospital La Católica
Address: Guadalupe, San José, 100 metros este de la Universidad Latina
Main Phone: +506 2246-3000
Emergency: +506 2246-3232
Services: 24/7 emergency, cardiology, trauma center
Insurance: International insurance accepted
Public Hospitals (Costa Rican Social Security System)
Hospital México - San José
Address: La Uruca, San José
Phone: +506 2242-6700
Emergency: 911 (ambulance dispatch)
Services: 24/7 emergency, trauma center, major medical procedures
Hospital San Juan de Dios - San José
Address: Paseo Colón, San José Centro
Phone: +506 2257-6282
Emergency: 911
Services: 24/7 emergency, trauma, burn unit
Regional Hospitals
Police & Legal Services
Police Services
Emergency Police / Fire / Ambulance
Emergency Number: 911 (all emergencies)
Available: 24/7 throughout Costa Rica
Organismo de Investigación Judicial (OIJ) - Investigative Police
Main Office San José: +506 2295-3000
Website: www.poder-judicial.go.cr/oij
Services: Criminal investigations, homicide unit, fraud investigations, cybercrime, forensics, evidence processing, victim assistance
Reporting Crimes: Contact via 911 or visit regional OIJ offices
Tourist Police (Policía Turística)
Phone: +506 2222-1090
Toll-Free: 800-8376-3467
Services: Tourist assistance, theft reports, tourist area patrol, English-speaking officers
Locations: Major tourist areas including San José, Manuel Antonio, Tamarindo, Jaco, Arenal
Traffic Police (Policía de Tránsito)
Emergency: 911 / 2222-9330 / 128
Services: Traffic accident reports (required for ALL accidents), traffic violations, road safety
Important: NEVER move vehicles after accident - wait for transit police report
Legal Assistance
Costa Rican Bar Association (Colegio de Abogados)
Address: Barrio Escalante, San Pedro, San José
Phone: +506 2202-3000
Website: www.abogados.or.cr
Services: Attorney referrals, legal assistance information, verification of attorney credentials
Public Defender's Office (Defensa Pública)
Phone: +506 2295-3770
Services: Free legal representation for qualifying cases (income requirements apply)
News & Media Contacts
English-Language News Sources
The Tico Times
Website: www.ticotimes.net
Email: news@ticotimes.net
Services: Costa Rica's premier English-language news source, investigative journalism, expat community news, breaking news updates
Topics: Local news, politics, business, travel, environment, expat living
Q Costa Rica (QCOSTARICA)
Website: www.qcostarica.com
Email: info@qcostarica.com
Services: English-language news, expat resources, daily news updates, lifestyle articles
Topics: Breaking news, immigration, business, travel, expat services
Costa Rica News
Website: www.thecostaricanews.com
Services: English-language daily news, tourism updates, expat information
Major Spanish-Language Newspapers
La Nación
Website: www.nacion.com
Phone: +506 2247-4747
Services: Costa Rica's leading newspaper, investigative journalism, national and international news
Topics: Politics, economy, sports, culture, classified ads
La Teja
Website: www.lateja.cr
Phone: +506 2247-4747
Services: Popular news, sports, entertainment, local interest stories
El Financiero
Website: www.elfinancierocr.com
Phone: +506 2549-1300
Services: Business and financial news, economic analysis, stock market updates
Diario Extra
Website: www.diarioextra.com
Phone: +506 2296-3600
Services: Daily newspaper, crime reports, sports, popular news
CRHoy.com
Website: www.crhoy.com
Services: Online news portal, breaking news, video news, live updates
Television Stations
Teletica Canal 7
Website: www.teletica.com
Phone: +506 2231-3333
Services: Costa Rica's most-watched TV channel, news broadcasts, entertainment, sports
News Programs: Telenoticias (morning, afternoon, evening broadcasts)
Repretel (Canales 4, 6, 11)
Website: www.repretel.com
Phone: +506 2231-8888
Services: Multiple channels, news programming, telenovelas, sports
Canal 13 (Sinart)
Website: www.sinart.go.cr
Phone: +506 2231-1313
Services: Government-run educational and cultural programming, national news
Radio Stations
Radio Monumental 93.5 FM
Website: www.monumental.co.cr
Phone: +506 2231-3333
Services: News, talk radio, sports, Costa Rica's most popular radio station
Radio Reloj 101.5 FM
Website: www.radioreloj.cr
Services: 24/7 news, time announcements every minute, weather updates
90.5 FM - Radio Universidad
Website: www.radiou.cr
Services: University of Costa Rica station, cultural programming, news, classical music
Online News Portals
Amelia Rueda
Website: www.ameliarueda.com
Services: Independent investigative journalism, breaking news, political analysis
Semanario Universidad
Website: www.semanariouniversidad.com
Services: University of Costa Rica weekly publication, investigative reporting, cultural coverage
Vehicle Accident & Insurance
INS (Instituto Nacional de Seguros) - Mandatory Vehicle Insurance
Emergency Claims Hotline: +506 800-800-8000
Main Phone: +506 2287-6000
Website: www.ins.cr
Services: Mandatory vehicle insurance (SOAP), accident claims, third-party liability
Requirements: ALL vehicles in Costa Rica must have INS insurance
Death & Repatriation Services
Embassy Death Notification Services
U.S. Embassy: +506 2519-2000 (business hours) / +506 2220-3127 (after hours)
Canadian Embassy: +1-613-996-8885 (24/7 Ottawa emergency line)
British Embassy: +506 8721-5554 (after hours)
French Embassy: +506 2234-4167 (répondeur avec numéro d'urgence)
Services: Death notification to next of kin, documentation assistance, repatriation coordination
Funeral Homes with International Repatriation
Funeraria Jardines del Recuerdo
Phone: +506 2231-4417
Services: International repatriation, embalming, documentation, coordination with embassies
Languages: English-speaking staff available
Monte Sacro Memorial Park
Phone: +506 2228-4676
Services: International repatriation services, cremation, burial, documentation
Funeraria Dolorosa
Phone: +506 2257-0136
Services: Repatriation to North America and Europe, full funeral services
Airports & Transportation
Juan Santamaría International Airport (SJO) - San José
Main Phone: +506 2437-2626
Lost & Found: +506 2437-2400
Website: www.sjoairport.com
Location: Alajuela (20km from San José)
Daniel Oduber International Airport (LIR) - Liberia
Main Phone: +506 2668-1010
Website: www.liberiacostaricaairport.net
Location: Guanacaste Province
Catholic Charities & Adoption Support Organizations
Cáritas Costa Rica (Catholic Charities)
Address: Barrio Escalante, San José, 200 metros este de la Rotonda de la Bandera
Phone: +506 2280-1612
Website: www.caritas.cr
Email: info@caritas.cr
Services: Historical adoption assistance, family services, social support, charity programs
Conferencia Episcopal de Costa Rica
Address: Curridabat, San José, 300 metros sur de la Rotonda de la Hispanidad
Phone: +506 2272-0169
Website: www.iglesiacr.org
Services: Church historical records, adoption documentation from Catholic institutions
International Social Service (ISS) - Costa Rica
Website: www.iss-ssi.org
Services: International adoption tracing, cross-border family reunification, adoption support
27 Years Helping International Expats Navigate Costa Rica Emergencies
From Hospital CIMA at 2 AM to PANI offices in San José. From embassy coordination to media contacts for emergency situations. These are the numbers that matter when crisis hits and you need help immediately.
Print this page. Save these contacts. Share with other expats. When emergency strikes, having these numbers already in your phone can save hours of panic and confusion.
Important Notes for All Expats
Professional Assistance for Expats & Adoption Searches
Need help navigating Costa Rica's systems? Searching for biological family? Dealing with emergency situations? 27 years of experience helping international clients throughout Costa Rica.

