Cody L. Gear & Associates

Costa Rica Expat Emergency & Birth Parent Resource List

Essential Contacts When Crisis Hits—Embassies, Hospitals, PANI, Police, Media, Repatriation Services

Complete International Resource Directory for Costa Rica

2 AM at Hospital CIMA

Michael's phone rang at 2:17 AM. A panicked voice on the other end—Canadian accent, male, maybe thirty years old.

"My wife had an accident. We're at some hospital in Escazú. She's unconscious. They're asking for insurance information and I don't know what to tell them. I don't even know if our Canadian insurance works here. They want payment up front and I—"

"Slow down," Michael said, already pulling on clothes. "Which hospital?"

"CIMA. Hospital CIMA San José. We were driving back from Manuel Antonio and someone ran a red light—"

"I'll be there in twenty minutes. Here's what you do right now: call the Canadian Embassy emergency line. Have your passports ready. Tell them there's been a vehicular accident with injuries. They'll coordinate with the hospital."

"What's the number?"

Michael recited it from memory. After 27 years in Costa Rica, he'd memorized the embassy numbers, the hospital locations, the emergency contacts that expats needed when crisis struck and panic overrode rational thought.

Twenty-three minutes later, he walked into Hospital CIMA's emergency waiting room. The Canadian man—passport said James Morrison from Vancouver—stood near the admissions desk looking lost. His wife was in surgery. The hospital wanted 200,000 colones deposit. His credit cards weren't working. The Canadian Embassy emergency line had confirmed they'd coordinate with Canadian insurance but couldn't provide immediate payment authorization at 2 AM.

Michael made three phone calls. The hospital's international patient coordinator. The Canadian Embassy duty officer. James's insurance company emergency line in Vancouver. Within forty minutes, payment was authorized, surgery proceeded, and James collapsed into a waiting room chair.

"I didn't know who to call," he said quietly. "We've been in Costa Rica three months. I have her passport. I have our insurance cards. But I didn't know... I didn't have the phone numbers."

That's the problem. Expats arrive in Costa Rica with travel insurance and good intentions. Then midnight hits and someone's in the hospital or dead or arrested or needs their embassy and the phone numbers aren't in their contacts and panic makes Google searches impossible.

This resource page exists because emergencies don't wait for business hours. Birth parent searches don't pause for bureaucracy. Accidents happen on Saturday nights when government offices are closed and you need to know—right now—which hospital takes international insurance, which embassy number reaches a human being after hours, where PANI's regional offices are located, and how to get help when Costa Rica's systems feel impenetrable.

After 27 years working throughout Costa Rica helping American, Canadian, British, and French expats navigate crises, I've compiled every essential contact number, address, and resource that matters when something goes wrong or you need to locate biological family through Costa Rica's adoption system.

Save this page. Share it. Print it. Put these numbers in your phone before you need them.

COSTA RICA EMERGENCY NUMBERS

911 - All Emergencies (Police, Fire, Ambulance)

1193 - Red Cross Emergency

1147 - Child Protection Emergency (PANI)

128 - Traffic Police

International Embassies & Consulates

United States Embassy - San José

U.S. Embassy Costa Rica

Address: Pavas, San José (Carretera Pavas, frente al Centro Comercial Multiplaza)

Main Phone: +506 2519-2000

Emergency After Hours: +506 2220-3127

American Citizen Services: +506 2519-2000 ext. 2453

Website: cr.usembassy.gov

Email: acsanjose@state.gov

Services: Passport replacement, emergency assistance, notary services, citizen registration, birth reports, death reports, federal benefits

ACS Hours: Monday-Thursday 8:00 AM - 11:30 AM (by appointment only)

Emergency Services: Available 24/7 via after-hours number

Important for U.S. Citizens: Register with STEP (Smart Traveler Enrollment Program) at step.state.gov for emergency notifications and location updates. If staying long-term in Costa Rica, registration helps embassy locate you during emergencies.

Canadian Embassy - San José

Embassy of Canada to Costa Rica

Address: Oficentro Ejecutivo La Sabana, Edificio 5, Piso 3, Sabana Sur, San José

Main Phone: +506 2242-4400

Emergency After Hours: +1-613-996-8885 (Emergency Watch and Response Centre, Ottawa)

WhatsApp Emergency: +1-613-686-3002

Website: www.costarica.gc.ca

Email: sjose@international.gc.ca

Services: Consular assistance, passport services, notarial services, citizenship services, emergency assistance

Office Hours: Monday-Thursday 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM; Friday 8:00 AM - 1:00 PM

Emergency Services: 24/7 via Ottawa emergency line

Important for Canadian Citizens: Register with the Registration of Canadians Abroad service for emergency contact. Emergency consular assistance available 24/7 through Global Affairs Canada Emergency Watch and Response Centre.

British Embassy - San José

British Embassy Costa Rica

Address: Edificio Centro Colón, Piso 11, Paseo Colón entre Calles 38 y 40, San José

Main Phone: +506 2258-2025

Emergency After Hours: +506 8721-5554

London Emergency Line: +44 20 7008 5000

Website: www.gov.uk/world/costa-rica

Email: consularenquiries.costarica@fcdo.gov.uk

Services: Emergency travel documents, assistance in arrest, death notification, medical emergencies, repatriation

Office Hours: Monday-Thursday 8:00 AM - 4:00 PM; Friday 8:00 AM - 1:00 PM

Emergency Services: 24/7 via local emergency mobile or London FCO

Important for British Citizens: The embassy cannot pay medical bills, legal fees, or repatriation costs. However, they can help contact family/friends who can assist financially and coordinate with UK-based resources.

French Embassy - San José

Ambassade de France au Costa Rica

Address: Carretera a Curridabat, 200 metros sur y 25 oeste de la Rotonda de la Bandera, San José

Main Phone: +506 2234-4167

Emergency After Hours: +506 2234-4167 (répondeur avec numéro d'urgence)

Paris Emergency: +33 1 43 17 53 53 (Centre de Crise et de Soutien)

Website: cr.ambafrance.org

Email: info@ambafrance-cr.org

Services: État civil, passeports, visas, assistance consulaire, inscriptions consulaires

Heures d'ouverture: Lundi-Vendredi 8:00-12:00 et 13:30-16:00

Services d'urgence: 24/7 via répondeur puis numéro d'urgence fourni

Important pour les citoyens français: Inscription au registre des Français établis hors de France recommandée. En cas d'urgence, l'ambassade peut contacter la famille en France et coordonner l'assistance consulaire.

PANI (Adoption & Child Welfare Agency)

National Headquarters - San José

PANI Central Office

Full Name: Patronato Nacional de la Infancia

Address: Barrio Luján, San José, 100 metros norte de la Escuela Luján

Main Phone: +506 2523-0707 / +506 2523-0800

Emergency Hotline (24/7): 1147 (child protection emergencies)

Website: www.pani.go.cr

Email: info@pani.go.cr

Services: Adoption records access, child protection, birth parent searches, adoption file requests, historical adoption documentation

Office Hours: Monday-Friday 8:00 AM - 4:00 PM

Legal Representation Required: Yes, for adoption record access requests

PANI Regional Offices

PANI Heredia Regional Office

Address: Heredia Centro, 200 metros sur del Tribunal de Heredia

Phone: +506 2237-6363

Hours: Monday-Friday 8:00 AM - 4:00 PM

PANI Alajuela Regional Office

Address: Alajuela Centro, costado norte del Parque Central

Phone: +506 2440-3535

Hours: Monday-Friday 8:00 AM - 4:00 PM

PANI Cartago Regional Office

Address: Cartago Centro, frente a la antigua Gobernación

Phone: +506 2591-0707

Hours: Monday-Friday 8:00 AM - 4:00 PM

PANI Puntarenas Regional Office

Address: Puntarenas Centro, 100 metros este del Mercado Municipal

Phone: +506 2661-0404

Hours: Monday-Friday 8:00 AM - 4:00 PM

PANI Limón Regional Office

Address: Limón Centro, 50 metros norte del Mercado Central

Phone: +506 2758-0303

Hours: Monday-Friday 8:00 AM - 4:00 PM

PANI Guanacaste Office (Liberia)

Address: Liberia Centro, 200 metros sur de la Cruz Roja

Phone: +506 2666-0202

Hours: Monday-Friday 8:00 AM - 4:00 PM

Civil Registry (Birth Certificates & Vital Records)

Tribunal Supremo de Elecciones - Registro Civil

Address: Zapote, San José, 100 metros norte de la Casa Presidencial

Main Phone: +506 2287-5555

Website: www.tse.go.cr

Email: registrocivil@tse.go.cr

Services: Birth certificates, marriage records, death certificates, civil status changes, adoption record amendments

Office Hours: Monday-Friday 8:00 AM - 4:00 PM

Documents Required: Valid ID (passport or cédula) for record requests

Regional Civil Registry Offices: Available in Heredia, Alajuela, Cartago, Limón, Puntarenas, and Liberia within local government administrative buildings. Hours: Monday-Friday 8:00 AM - 4:00 PM.

Medical Facilities & Hospitals

Private Hospitals (English-Speaking, International Insurance)

Hospital CIMA San José

Address: Escazú, 500 metros oeste de la Embajada Americana, San José

Main Phone: +506 2208-1000

Emergency: +506 2208-1080

Website: www.hospitalcima.com

Services: 24/7 emergency, full medical services, trauma center, maternity, surgery

Insurance: Accepts most international insurance providers

Languages: English, Spanish, French staff available

Hospital Clínica Bíblica

Address: San José Centro, Avenida 14, entre Calles Central y 1

Main Phone: +506 2522-1000

Emergency: +506 2522-1919

Website: www.clinicabiblica.com

Services: 24/7 emergency, full medical services, international patient services

Insurance: Accepts international insurance

Languages: English-speaking staff available

Hospital La Católica

Address: Guadalupe, San José, 100 metros este de la Universidad Latina

Main Phone: +506 2246-3000

Emergency: +506 2246-3232

Services: 24/7 emergency, cardiology, trauma center

Insurance: International insurance accepted

Public Hospitals (Costa Rican Social Security System)

Hospital México - San José

Address: La Uruca, San José

Phone: +506 2242-6700

Emergency: 911 (ambulance dispatch)

Services: 24/7 emergency, trauma center, major medical procedures

Hospital San Juan de Dios - San José

Address: Paseo Colón, San José Centro

Phone: +506 2257-6282

Emergency: 911

Services: 24/7 emergency, trauma, burn unit

Regional Hospitals

Hospital San Rafael - Alajuela

Phone: +506 2436-1001

Emergency: 911

Hospital San Vicente de Paúl - Heredia

Phone: +506 2277-6900

Emergency: 911

Hospital Dr. Max Peralta - Cartago

Phone: +506 2550-1999

Emergency: 911

Hospital Dr. Enrique Baltodano - Liberia (Guanacaste)

Phone: +506 2690-2300

Emergency: 911

Hospital Dr. Tony Facio - Limón

Phone: +506 2758-2222

Emergency: 911

Hospital Monseñor Sanabria - Puntarenas

Phone: +506 2663-0033

Emergency: 911

Police & Legal Services

Police Services

Emergency Police / Fire / Ambulance

Emergency Number: 911 (all emergencies)

Available: 24/7 throughout Costa Rica

Organismo de Investigación Judicial (OIJ) - Investigative Police

Main Office San José: +506 2295-3000

Website: www.poder-judicial.go.cr/oij

Services: Criminal investigations, homicide unit, fraud investigations, cybercrime, forensics, evidence processing, victim assistance

Reporting Crimes: Contact via 911 or visit regional OIJ offices

Tourist Police (Policía Turística)

Phone: +506 2222-1090

Toll-Free: 800-8376-3467

Services: Tourist assistance, theft reports, tourist area patrol, English-speaking officers

Locations: Major tourist areas including San José, Manuel Antonio, Tamarindo, Jaco, Arenal

Traffic Police (Policía de Tránsito)

Emergency: 911 / 2222-9330 / 128

Services: Traffic accident reports (required for ALL accidents), traffic violations, road safety

Important: NEVER move vehicles after accident - wait for transit police report

Legal Assistance

Costa Rican Bar Association (Colegio de Abogados)

Address: Barrio Escalante, San Pedro, San José

Phone: +506 2202-3000

Website: www.abogados.or.cr

Services: Attorney referrals, legal assistance information, verification of attorney credentials

Public Defender's Office (Defensa Pública)

Phone: +506 2295-3770

Services: Free legal representation for qualifying cases (income requirements apply)

News & Media Contacts

English-Language News Sources

The Tico Times

Website: www.ticotimes.net

Email: news@ticotimes.net

Services: Costa Rica's premier English-language news source, investigative journalism, expat community news, breaking news updates

Topics: Local news, politics, business, travel, environment, expat living

Q Costa Rica (QCOSTARICA)

Website: www.qcostarica.com

Email: info@qcostarica.com

Services: English-language news, expat resources, daily news updates, lifestyle articles

Topics: Breaking news, immigration, business, travel, expat services

Costa Rica News

Website: www.thecostaricanews.com

Services: English-language daily news, tourism updates, expat information

Major Spanish-Language Newspapers

La Nación

Website: www.nacion.com

Phone: +506 2247-4747

Services: Costa Rica's leading newspaper, investigative journalism, national and international news

Topics: Politics, economy, sports, culture, classified ads

La Teja

Website: www.lateja.cr

Phone: +506 2247-4747

Services: Popular news, sports, entertainment, local interest stories

El Financiero

Website: www.elfinancierocr.com

Phone: +506 2549-1300

Services: Business and financial news, economic analysis, stock market updates

Diario Extra

Website: www.diarioextra.com

Phone: +506 2296-3600

Services: Daily newspaper, crime reports, sports, popular news

CRHoy.com

Website: www.crhoy.com

Services: Online news portal, breaking news, video news, live updates

Television Stations

Teletica Canal 7

Website: www.teletica.com

Phone: +506 2231-3333

Services: Costa Rica's most-watched TV channel, news broadcasts, entertainment, sports

News Programs: Telenoticias (morning, afternoon, evening broadcasts)

Repretel (Canales 4, 6, 11)

Website: www.repretel.com

Phone: +506 2231-8888

Services: Multiple channels, news programming, telenovelas, sports

Canal 13 (Sinart)

Website: www.sinart.go.cr

Phone: +506 2231-1313

Services: Government-run educational and cultural programming, national news

Multimedios Canal 8 & 14

Website: www.multimedios.cr

Services: News, entertainment, sports coverage

Radio Stations

Radio Monumental 93.5 FM

Website: www.monumental.co.cr

Phone: +506 2231-3333

Services: News, talk radio, sports, Costa Rica's most popular radio station

Columbia 98.7 FM

Website: www.columbia.co.cr

Services: News, music, morning shows, traffic updates

Radio Reloj 101.5 FM

Website: www.radioreloj.cr

Services: 24/7 news, time announcements every minute, weather updates

90.5 FM - Radio Universidad

Website: www.radiou.cr

Services: University of Costa Rica station, cultural programming, news, classical music

Online News Portals

Amelia Rueda

Website: www.ameliarueda.com

Services: Independent investigative journalism, breaking news, political analysis

Semanario Universidad

Website: www.semanariouniversidad.com

Services: University of Costa Rica weekly publication, investigative reporting, cultural coverage

Media Tips for Expats: English-language sources (Tico Times, Q Costa Rica) provide expat-focused news and community information. Spanish-language sources provide more comprehensive local coverage. Most major news outlets have mobile apps for breaking news alerts. Radio Reloj (101.5 FM) provides continuous news updates in Spanish and is useful for emergency information.

Vehicle Accident & Insurance

INS (Instituto Nacional de Seguros) - Mandatory Vehicle Insurance

Emergency Claims Hotline: +506 800-800-8000

Main Phone: +506 2287-6000

Website: www.ins.cr

Services: Mandatory vehicle insurance (SOAP), accident claims, third-party liability

Requirements: ALL vehicles in Costa Rica must have INS insurance

Vehicle Accident Procedure: (1) DO NOT move vehicles; (2) Call 911 immediately; (3) Call INS claims hotline; (4) Wait for transit police; (5) Document scene with photos; (6) Exchange insurance information; (7) Obtain official police report. Moving vehicles before police arrive can result in legal liability.

Death & Repatriation Services

Embassy Death Notification Services

U.S. Embassy: +506 2519-2000 (business hours) / +506 2220-3127 (after hours)

Canadian Embassy: +1-613-996-8885 (24/7 Ottawa emergency line)

British Embassy: +506 8721-5554 (after hours)

French Embassy: +506 2234-4167 (répondeur avec numéro d'urgence)

Services: Death notification to next of kin, documentation assistance, repatriation coordination

Funeral Homes with International Repatriation

Funeraria Jardines del Recuerdo

Phone: +506 2231-4417

Services: International repatriation, embalming, documentation, coordination with embassies

Languages: English-speaking staff available

Monte Sacro Memorial Park

Phone: +506 2228-4676

Services: International repatriation services, cremation, burial, documentation

Funeraria Dolorosa

Phone: +506 2257-0136

Services: Repatriation to North America and Europe, full funeral services

Airports & Transportation

Juan Santamaría International Airport (SJO) - San José

Main Phone: +506 2437-2626

Lost & Found: +506 2437-2400

Website: www.sjoairport.com

Location: Alajuela (20km from San José)

Daniel Oduber International Airport (LIR) - Liberia

Main Phone: +506 2668-1010

Website: www.liberiacostaricaairport.net

Location: Guanacaste Province

Catholic Charities & Adoption Support Organizations

Cáritas Costa Rica (Catholic Charities)

Address: Barrio Escalante, San José, 200 metros este de la Rotonda de la Bandera

Phone: +506 2280-1612

Website: www.caritas.cr

Email: info@caritas.cr

Services: Historical adoption assistance, family services, social support, charity programs

Conferencia Episcopal de Costa Rica

Address: Curridabat, San José, 300 metros sur de la Rotonda de la Hispanidad

Phone: +506 2272-0169

Website: www.iglesiacr.org

Services: Church historical records, adoption documentation from Catholic institutions

International Social Service (ISS) - Costa Rica

Website: www.iss-ssi.org

Services: International adoption tracing, cross-border family reunification, adoption support

27 Years Helping International Expats Navigate Costa Rica Emergencies

From Hospital CIMA at 2 AM to PANI offices in San José. From embassy coordination to media contacts for emergency situations. These are the numbers that matter when crisis hits and you need help immediately.

Print this page. Save these contacts. Share with other expats. When emergency strikes, having these numbers already in your phone can save hours of panic and confusion.

Important Notes for All Expats

Register with Your Embassy: U.S. citizens register via STEP program (step.state.gov). Canadians register via Registration of Canadians Abroad. British citizens register at gov.uk/living-in-costa-rica. French citizens register at service-public.fr. Registration enables embassies to contact you during emergencies, natural disasters, or political instability.
Medical Insurance: Verify your international health insurance coverage BEFORE arriving in Costa Rica. Private hospitals (CIMA, Clínica Bíblica) require payment guarantee before treatment. Public hospitals provide emergency care but expect long waits. Most travel insurance policies require 24-48 hour pre-authorization for non-emergency procedures.
Legal Representation for PANI Records: Accessing sealed adoption records through PANI requires Costa Rican attorney representation. Contact your embassy for attorney referral lists or contact Colegio de Abogados for verified attorney credentials.
Language Barriers: Most government offices operate in Spanish only. Embassies can provide interpreter referral lists. Private hospitals (CIMA, Clínica Bíblica) have English-speaking staff. Police reports and legal documents are in Spanish—request certified translation if needed for insurance claims or legal proceedings in your home country.
Business Hours: Government offices (PANI, Civil Registry, immigration) operate Monday-Friday 8:00 AM - 4:00 PM. Closed weekends and Costa Rican holidays. Plan accordingly—emergency services available 24/7 but administrative offices closed outside business hours.
Staying Informed: Follow English-language news sources (The Tico Times, Q Costa Rica) for expat-relevant updates. Monitor local Spanish media for comprehensive coverage. Radio Reloj (101.5 FM) provides continuous news updates useful during emergencies. Download news apps for breaking news alerts.

Professional Assistance for Expats & Adoption Searches

Need help navigating Costa Rica's systems? Searching for biological family? Dealing with emergency situations? 27 years of experience helping international clients throughout Costa Rica.